FAQ

You've got questions? We've got answers!

Don't see what you're looking for here? Feel free to email us at hello@rulebreakersnacks.com and we'll be happy to help.

Rule Breaker Snacks is committed to making it easy for all customers to order our products. If you have any trouble navigating our site or ordering our products, please reach out to us at orders@rulebreakersnacks.com and we will be happy to help.

PRODUCT + INGREDIENT QUESTIONS

Are your snacks allergen-free?

All Rule Breaker Snacks are free from the Top 11 Allergens: NO Peanuts, Tree Nuts, Dairy, Eggs, Soy, Sesame, Coconut, Mustard, Fish, Shellfish, Wheat/Gluten. All Rule Breaker Snacks are certified gluten-free (made in a certified gluten-free bakery), Non-GMO Project Verified and Kosher certified by KOF-K.

All Rule Breaker Snacks are made in a Certified Gluten-Free, dedicated top 11 allergen-free bakery and samples of all our products are regularly allergen-tested by an independent lab.

Are your products nut-free and compliant with school “nut-free” policies?

Yes, Rule Breaker Snacks® are peanut-free and tree nut-free, making them perfect for lunch boxes at schools or other places with "No Nuts" policies.  All our products are baked and packaged at a nut-free bakery.

Are your products certified gluten-free?

Yes!  All Rule Breaker Snacks are Certified Gluten-Free by The Gluten Intolerance Group. Our bakery is a dedicated gluten-free facility and is also Certified Gluten-Free by The Gluten Intolerance Group.

Do Rule Breaker Snacks contain artificial colors or preservatives?

Rule Breaker Snacks are made from high quality, premium ingredients and are free from all artificial ingredients, including flavors, colors and preservatives. All flavors and colors are 100% plant-based.

Are Rule Breaker Snacks vegan?

Absolutely! All our products are 100% vegan and plant-based with no animal ingredients. That means no eggs, no butter, no animal products at all.  We don't even use honey. Rule Breaker proves you don't need animal ingredients to make amazing treats!

Do your products contain GMOs?

Absolutely not! All Rule Breaker products are verified by the Non-GMO Project.

Are your products kosher?

Yes! We are proud to be certified kosher by Kof-K Kosher Certification.

Are your products halal?

Rule Breaker Snacks contain no animal products and have been lab-tested and verified to contain less than 0.1% alcohol, which is the standard for halal certification.  However, our products are not yet halal-certified. 

Do your products contain sunflower? 

Rule Breaker's P'Nutter Chocolate Chip Blondies contain sunflower seeds.  In addition, the white chocolate chips in our Birthday Cake Blondies, Juniors, and Bites contain sunflower lecithin.  Our other flavors contain no sunflower ingredients.  However, our bakery is not a sunflower-free facility.  

Are your "natural flavors" really natural? 

That's a great question!  A lot of so-called "natural flavors" are anything but.  However, the ones we use are made from the essences of vegetables and other plants combined with a tiny amount of alcohol or vegetable glycerin.  They are also free from GMOs, artificial preservatives, top 11 allergens (wheat and gluten, tree nuts and peanuts, soy, dairy, eggs, fish and shellfish, sesame) and propylene glycol (PG) a potentially dangerous chemical hidden in many "natural flavors."  We pay more for flavorings that are PG-free and non-GMO. But it's worth it. 

What's up with the sustainable palm shortening? 

Rule Breaker uses only RSPO-certified sustainable palm oil, which meets strict environmental and social criteria. In fact, palm uses 50% less land than sunflower or soybeans to make the same amount of oil, further reducing environmental impact. You can learn more here: https://www.rspo.org/about/sustainable-palm-oil. Palm oil has gotten a bad rap because it is high in saturated fat. But this saturated fat is from plants (NOT animals) and contains zero cholesterol or trans fats.  “Palm oil is better than high trans-fat shortenings and probably a better choice than butter,” according to the Harvard Women’s Health Watch.  It even contains less sat fat than coconut oil. So if you’re looking for a better-for-you treat, one made with sustainable palm shortening is definitely the way to go.

What is prebiotic fiber?

Prebiotics are naturally occurring compounds in food that help establish and maintain beneficial gut microorganisms.  Our prebiotic fiber is made from Non-GMO corn, which is the only ingredient.  It's mildly sweet so it helps us use less sugar, and acts as a natural preservative which we can feel good about.

Does the baking powder in your products contain aluminum?

There is NO aluminum in our baking powder or any of our other ingredients.  So you can rest assured that all Rule Breaker Snacks are aluminum-free. 

How long will my order stay fresh?

All Rule Breaker Snacks will stay fresh at room temperature for at least 12 months. However, always check the "best by" date on the package.

DISTRIBUTION QUESTIONS

Where can I find Rule Breaker Snacks in a store near me?

Rule Breaker Snacks are available in over 4000 stores nationwide! Check our store locator for a location near you.

How can I get Rule Breaker Snacks at my local store?

Just ask! Managers and buyers respond strongly to in-person requests. So please do spread the word and let them know that you’d like to see Rule Breaker Snacks in their store! Here's a form you can download and hand to the manager at your local store. 

I'm a distributor or retailer. How can I place an order?

If you're a retailer, we suggest you order from Faire.com, an online wholesale marketplace with some amazing benefits for retailers including $100 worth of free Rule Breaker Snacks for new accounts, free shipping, and 60 day terms.  

SHIPPING + RETURN QUESTIONS

How long will it take to get my order?

All orders are processed and shipped within two business days. Orders are not processed, shipped or delivered on weekends or holidays. 

Do you ship outside the U.S.?

We  do not currently ship outside the contiguous 48 U.S. States. However, we invite international retailers or distributors to contact our international sales team at brands@grovara.com.

What is your return policy?

We stand behind the high quality of our products and our goal is 100% satisfaction with your purchase. Of course, we also understand that sometimes things happen, and your order may not have met your expectations. We will do our best to make it right. Just email us at hello@rulebreakersnacks.com

If your order arrived with expired products, had missing or incorrect items or was damaged we will be happy to address your concerns within 30 days of purchase. Please contact us online at hello@rulebreakersnacks.com. We will replace the product or provide a discount and/or replacement code for use on our website within 14 days. We do reserve the right to limit or refuse a refund or exchange.

Please note that we cannot accept returns for products purchased from our retail partners. Please contact the store or website merchant where the purchase was made directly for information about their specific return policy.

Have more questions?

If you have any questions about our ingredients or our products, please email hello@rulebreakersnacks.com.